In my first role with Vanderlande, I worked on the operational readiness team overseeing the go-live and launch of a new baggage handling project at Heathrow. It was a big deal and quite intense, because we were introducing a totally new way of handling bags – and learning new processes, software and tooling at the same time.

There were many stakeholders counting on us, including the ground-handling organisations, more than 20 airlines, and of course the airport itself. The project was the culmination of ten years’ work behind the scenes for Vanderlande, so as you can imagine I felt some pressure for everything to go smoothly.

I vividly remember putting those first live passenger bags through the system – it was 6 Feb 2015 on the BA0870 LHR to BUD. I sat in the temporary control room and actually inputted the flight into the software tool myself.

It was an edge-of-the-seat thriller moment, because I was conscious of the level of change we were implementing. Little did the passengers know that their luggage was the most observed and cared for in the history of aviation!

We felt like one team working with the airport and its stakeholders, and there was an amazing spirit as we delivered the project. The hard work paid off, and everything went well – and yes, we had a party to celebrate!

More memories

Vanderlande cares about its employees and the community

LaTonya Williams, United States

What I like about working at Vanderlande is the independence to express and execute new ideas. I had an idea…

Working with people around the world in a time before Microsoft Teams

Vincent Kwaks, Netherlands

Throughout the years, I did a lot of projects at Vanderlande. But one stands out for me: London Heathrow Airport….

First team Vanderlande Spain

Felipe, Spain

I would like to share a photo of the first team of Vanderlande Spain. The photo is taken in the…

Looking back at the grand première of the Vanderlande 75 documentary

On Monday 3 June the grand première of our Vanderlande 75 documentary – “In a world of technology, a belief…

My second home!

Namdeo Sakore, India

For over six years, I’ve been engaged with Vanderlande, serving as a Team Leader. What particularly resonates with me about…


Robbert Faas, Netherlands

After I recently (re)joined Vanderlande, I realized that I have to make a contribution to the 75 year stories! This…

My transition from customer to supplier seemed surreal

Ehab Lashkar, Saudi Arabia

When Ehab Lashkar was celebrating the completion of one of the largest Vanderlande baggage handling systems (BHS), little did he…

I’ve never looked so silly in my life!

Jean-Pierre Louwers, Netherlands

In January 2019 we celebrated the opening of building 55, the new Learning Center. For the occasion I wrote a…

Where’s my ten dollars?

Nick Porter, United States

Through his work in the UK and USA, Nick Porter has vast experience of negotiating tenders that are worth millions…

My friends didn’t believe my stories about the staff party

Donovan Simoes, Netherlands

Donovan Simoes works as an operator in the factory at Vanderlande. On a daily basis, he is busy making specific…